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Where was KinHelp?

an explanation why no-one could access KinHelp's website on 15/Jan/2007, and future plans.

by Gordon Johnson posted at 24-01-2007 00:00 last modified 01-07-2007 23:26

I found that all day on 15th January I could not access my Kinhelp website. My computer simply stated that the server was not responding. I could access any other website I tried. I eventually sent an e-mail to the webmistress who was at work and didn't get home until late (The server is in her house).

The problem turned out to be that someone (or perhaps a dog, or a ferret - my relations have peculiar preferences in the pet line) had knocked out the power plug, putting the server offline. She just plugged it in again, and told me to wait a few minutes for it to get back to full operation, and Hey Presto!- KinHelp was back in full view. Just shows how much we are dependent on simple things happening....

A couple of days later, we had another problem of a similar nature, and this time it related to my ISP's changing of settings, which clashed with our server's settings, and the router objected to this treatment. The webmistress has been planning to upgrade to a newer server, more able to cope with the vagaries that can beset us, so I have sent a financial input towards speeding that up. It could do with it, as the router was playing up again on 24th January, till my grandson reset it after school.

Hopefully this will mean that KinHelp's website will be more consistently reliable, and possibly even faster in response - but I don't understand the technicalities.....

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